Engagement & Jewellery

Watch servicing and repairs

We pride ourselves on being a fully authorised dealer of some of the most prestigious watch brands in the world including Breitling, Omega, Hublot, Cartier and many more, and we are delighted to be able to offer full servicing and repairs for both jewellery and watches at our store and via the official manufacturer.

  • 1
    contact us for A FREE EstimateTE, AFTER WHICH YOU CAN bring or send in YOUR WATCH.
  • 2
    ONCE in our care, we'lL INSPECT the watch AND CONFIRM THE estimate FOR YOU.
  • 3
    only when you are happy and agree to the estimate, will we, or the manufacturer begin.
  • 4
    Upon completion, your watch is returned with a fully comprehensive guarantee.

Contact us to schedule a free estimate

Using the form below, please describe your watch and required service and a memeber of our team will be in touch to discuss your estimate. alternatively you can contact us by calling 01524 381020, emailing or by visiting our store.

Your name
Email address
Phone number
Your question


We are also qualified to service and repair Rolex watches, one of our team being a qualified and highly experienced Rolex technician who is authorised to carry out any work you may require.

Every fine Swiss time piece will need servicing regularly to ensure its longevity and continued accuracy. A standard watch movement comprises of over 200 moving parts that will require cleaning and lubricating every four to five years (certain movements only require servicing every ten years). It is important to acknowledge that a wristwatch, assuming worn every day, is clocking up over 8,500 hours of accurate timekeeping a year and over five years this is nearly 44,000 hours of wear and tear.

Although made to the highest possible standards, there are many different oils used in wristwatches which can thicken and dry over time, eventually losing their cohesiveness and moving off the pivots.

Gaskets which are there to ensure that your watch maintains water resistance will also need to be checked from time to time as these can deteriorate.

If you find that the face of your watch becomes misty, you should take your watch to an authorised dealer as soon as possible, as any moisture within the case will corrode its movement and likely discolour the dial.

We recommend that you take your watch for a full service around every 4-6 years to ensure that it continues to perform at its best.

Any work you wish to be undertaken on watches that are under guarantee will be sent to the manufacturer. or otherwise, the watch house, where we will use our strong links with manufacturers to ensure that your repair is completed and sent back to you as quickly as possible.

You can contact our Servicing and Repairs Department by phone on 01524 381020 or by email at

At Banks Lyon we are also able to help you with official servicing for any manufacturer we stock and our skilled technicians are able to take on almost any watch that is in need of repair. We can also help by adjusting or fixing your jewellery. In our workshops, all of our staff are highly skilled and extremely knowledgeable in the field.

We understand the value of your possessions and we will take every care to ensure that your beautiful jewellery or watch is fully restored without damaging its character. We also handpick all replacement diamonds to ensure that they are compatible with the original style of the piece we are restoring, and that its value is completely maintained.