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Our Price Match Promise

At Banks Lyon Jewellers, we are committed not only to offering you the best shopping experience possible, but also to the most competitive prices across our branded jewellery and watches. Fill out the price match request form below or call our team on 01524 381 020.

T&C's Apply. (See Below Form)

Price Match

Price Match Request - Contact Details

Product Details

Terms & Conditions

The Banks Lyon Jewellers price guarantee means that, if you see any of our branded jewellery or watches elsewhere, at a lower price, we will match the price for you, once the following conditions are met:

For online price match purchases:

The product must be identical to ours in brand, colour, size and model number.

The retailer in question must be a national authorised stockist of the brand in question.

The price being matched may be offered online or in-store, on the condition that the retailer in question has a physical, permanent store.

Our price match promise is therefore not applicable to products sold online by online-only retailers.

You must provide evidence (i.e. a photograph, a catalogue image or an online link) of the product and price in the other store.

The item in question must be in stock and available for purchase with the competing stockist, able to complete delivery within 2-3 days of transaction.

We will endeavour to verify the price match within 48 hours, after which point your purchase must be made within 7 days of verification.

For in-store price match purchases:

The product must be identical to ours in brand, colour, size and model number.

The retailer in question must be a national authorised stockist of the brand in question.

The price being matched must be the advertised price in-store, and in a physical, permanent store.

The item must be in stock and available to purchase immediately.

You must provide evidence (i.e. a photograph, a catalogue image or an online link) of the product and price in the other store.

All price match purchases:

The Banks Lyon Jewellers price match promise is guaranteed for branded products that are identical (same brand, model, style, colour and finish), undamaged, not pre-owned and sold directly through an authorised UK stockist in £GBP.

Our price match promise cannot be used in conjunction pay monthly finance, or with any other promotion or offer - which may include sale items at our discretion.

Our price match promise is available only on items currently held in stock by an authorised retailer and available for immediate purchase (delivery within 2-3 business days). It is not applicable on products which must be pre-ordered, or specify a delayed delivery time.

We reserve the right to limit our price match promise to one of each item per customer. (It is not available to corporate customers.)

The Banks Lyon Jewellers price match promise will not apply if the selected authorised stockist or retailer is in administration or closing down, or if the purchase is made in an outlet (discount) store.

The Banks Lyon Jewellers price match promise cannot be used to match tax-free shopping or duty-free prices.

The Banks Lyon Jewellers price match promise cannot be used to match online-only retailers. A retailer must have high street stores (minimum 2) to be eligible for price matching.

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